Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide when you use this Site, contact us, request real estate information, register for property updates, or otherwise interact with us. Depending on how you use the Site, this information may include: name; email address; telephone number; property address; home search preferences; buying or selling criteria; price range; preferred locations; information regarding a property you own or are interested in; appointment or showing information; communications you send to us; and other information you voluntarily provide.

We may also automatically collect certain technical information when you use the Site, such as your IP address, browser type, device type, referring website, pages visited, and general Site activity.

2. How We Use Your Information

We may use information collected through the Site to:

• Respond to your questions and inquiries.
• Provide requested property or real estate information.
• Assist with buying, selling, renting, investing, or other real estate-related services.
• Create and manage property searches and listing alerts.
• Schedule and confirm appointments or property showings.
• Communicate with you regarding your real estate needs.
• Provide relevant market information and real estate updates.
• Maintain records of our communications and interactions.
• Operate and improve the Site and our services.
• Maintain and manage customer relationship records.
• Protect against fraud, misuse, security threats, or unlawful activity.
• Comply with applicable legal and regulatory obligations.
• Send marketing communications where permitted by law and consistent with your communication preferences.

3. Email, Telephone, and SMS Communications

If you provide your contact information, we may use that information to respond to your inquiry and communicate with you regarding requested real estate services. Where required, we will obtain appropriate consent before sending marketing or automated communications. Providing your telephone number does not, by itself, require you to consent to marketing text messages as a condition of receiving real estate brokerage services.

4. SMS/Text Messaging

If you affirmatively opt in to receive text messages, you consent to receive SMS communications from or on behalf of The Evan Group and/or Napo Capital LLC regarding your inquiry and related real estate services. Messages may include: responses to inquiries; property information and listing updates; appointment and showing confirmations; appointment reminders; home-search communications; transaction-related communications; follow-up communications; and informational or promotional real estate messages where you have consented to receive them.

Message frequency may vary. Message and data rates may apply. Consent to receive SMS messages is not a condition of purchasing any property, product, or service.

Opting Out

You may opt out of SMS communications at any time by replying STOP to a message. After you send STOP, you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages unless you subsequently opt in again.

Help

For assistance, reply HELP or contact us at enapolitano@atproperties.com or (847) 767-3457. Wireless carriers are not liable for delayed or undelivered messages.

5. Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers and subcontractors that assist us in providing services, such as customer service, communications, website hosting, or technology services. Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing or promotional purposes. We do not sell or rent your mobile telephone number or SMS consent information.

6. How We Share Information

We may disclose personal information when reasonably necessary to operate our business or provide requested services. This may include sharing information with: our affiliated real estate brokerage and appropriate real estate professionals; customer relationship management and communication providers; website hosting and technology providers; email and SMS communication providers; analytics and website performance providers; professional service providers; vendors or service providers necessary to fulfill a request you make; and government agencies, regulators, courts, or other parties when required by law.

These providers may receive information only as reasonably necessary to perform services on our behalf or as otherwise permitted by law. We do not sell your personal information to third parties for their own marketing purposes.

7. Customer Relationship Management and Technology Providers

Information you provide through the Site may be stored or processed using customer relationship management (“CRM”), website, email, SMS, property-search, analytics, and other technology platforms that assist us in providing real estate services and communicating with you. These third-party service providers maintain their own security and privacy practices and may process information on our behalf.

8. Cookies and Tracking Technologies

This Site may use cookies, pixels, analytics tools, and similar technologies to operate the Site, remember preferences, understand how visitors use the Site, measure Site performance, and improve our services. Cookies are small files placed on your device that allow websites to recognize certain information about your browser or Site activity. You may be able to control or disable cookies through your browser settings. Disabling cookies may affect certain Site features or functionality.

9. Third-Party Websites

The Site may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, or information practices of third-party websites. If you follow a link to another website, we encourage you to review that website’s privacy policy.

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction. However, no internet transmission, electronic communication, or information storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by us.

11. Data Retention

We may retain personal information for as long as reasonably necessary to provide services, maintain business and transaction records, comply with legal or regulatory obligations, resolve disputes, enforce agreements, and support legitimate business purposes. Retention periods may vary depending on the type of information and the purpose for which it was collected.

12. Your Choices

You may contact us to request that we update or correct personal information you have provided. You may unsubscribe from marketing emails by following the unsubscribe instructions included in those communications. You may opt out of SMS communications by replying STOP. Certain transactional or service-related communications may still be necessary when you are actively working with us on a real estate transaction or have otherwise requested those communications.

13. Children’s Privacy

This Site is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 through this Site. If we learn that such information has been collected, we will take reasonable steps to delete it.

14. Legal Requirements

We may disclose personal information if required to do so by law or if we reasonably believe disclosure is necessary to comply with a legal obligation, protect our rights or property, investigate fraud or unlawful activity, or protect the safety of our users or others.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements. When changes are made, the updated Privacy Policy will be posted on this page and the “Last Updated” date will be revised. We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Please include sufficient information in your request for us to understand and respond to your inquiry.

17. SMS Terms and Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes. 2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. 3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at enapolitano@atproperties.com. 4. Carriers are not liable for delayed or undelivered messages. 5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 6. If you have any questions regarding privacy, please read our privacy policy.